Refund policy

Last updated: August 26, 2026

We want you to feel confident when purchasing from SABRINA. Because our current products are digital publications delivered electronically, different return and refund conditions apply than they would to physical goods.

Digital Publications

SABRINA magazine issues and other digital products are supplied as digital content, including downloadable PDF files.

Due to the nature of digital products, purchases of digital publications are final and non-refundable once the digital content has been delivered, downloaded, accessed, or made available to you.

By purchasing digital content and requesting or accessing immediate delivery, you acknowledge that the content may be supplied before the end of any otherwise applicable withdrawal or cooling-off period and, where permitted by applicable law, that you may lose your right of withdrawal once performance has begun.

This policy does not affect any mandatory rights you may have under applicable consumer protection law.

Problems With Your Download or Order

If you experience a technical problem accessing or downloading your purchase, please contact us. We will be happy to help restore access or provide another appropriate solution.

Please include your order number when possible so we can locate your purchase quickly.

You can contact us at hello@sabrinabawa.com.

Incorrect, Defective or Inaccessible Digital Products

If you receive the wrong digital product, your file is corrupted, or the product cannot reasonably be accessed because of a problem with the file or delivery, please contact us at hello@sabrinabawa.com.

We will review the issue and, where appropriate, replace the file, restore access, or provide another remedy in accordance with applicable law.

Change of Mind

Because digital publications cannot be physically returned once delivered or accessed, we do not provide refunds for change-of-mind purchases of digital products, except where required by applicable law.

Please review the product description carefully before completing your purchase.

Duplicate Purchases

If you accidentally purchase the same digital publication more than once, please contact us at hello@sabrinabawa.com with the relevant order numbers.

We will review genuine duplicate purchases individually and may issue a refund where appropriate.

European Union and European Economic Area Customers

Consumers in the European Union and European Economic Area generally have a statutory right of withdrawal for certain distance purchases.

However, different rules may apply to digital content that is not supplied on a tangible medium. Where digital content is supplied immediately at your request, your statutory right of withdrawal may cease once the supply of the digital content has begun, provided the requirements of applicable consumer law have been satisfied.

Nothing in this policy is intended to limit any mandatory consumer rights available to you under applicable law.

Future Physical Editions

This policy currently applies primarily to SABRINA’s digital publications.

If SABRINA begins offering printed magazines or other physical products, separate return conditions applicable to those products will be added to this policy.

Refunds

Where a refund is approved or required by applicable law, it will generally be issued to your original payment method.

Please remember that your bank, credit card provider, or payment processor may require additional time to process and post the refund.

Contact

For questions regarding an order, digital download, return, or refund, please contact:

SABRINA
hello@sabrinabawa.com